Frequently asked

To be eligible  for a loan you must be:

• Aged 18 years or over
• A permanent resident of Australia
• Have a regular source of income – either a Centrelink Pension or work income.
• Have a working phone number

Please note if your only source of income is either Newstart, Austudy or Youth Allowance we’re unable to provide finance.

It only takes a few minutes to apply and submit your documents. Our form is short and simple to complete and we provide an automated method to submit your bank statements and identification. 

After you complete the business or personal loans, online approval application form you’ll be emailed a link to submit your supporting documents.

Once we receive your supporting documents, we’ll start processing your application. You may receive a phone call from a loan officer (within our business hours)  to confirm a few details.  If there is a good time to reach you please let us know via email at sales@championloans.com.au or give us a call on 07 5452 7400.

We usually have a response for you within 2 to 8 business hours. Processing times vary depending on the application. We are open Monday to Friday from 8am to 5pm.
We have real people processing your application (not just a computer) which allows us to take your circumstances into consideration. A loan officer may need to call you to discuss your application. If we can speak to you quickly it will speed up the processing time.

Some people may receive an outcome outside of our business hours. We do  this so that  if your application doesn’t meet our initial criteria we can let you know soon as possible.

Occasionally an application can take longer due to the circumstances but your loan officer will be in touch to let you know why.

Yes we certainly help people receiving a Centerlink pension. We assess each application individually based on your affordability and needs.

Unfortunately if your only income is either Newstart, Austudy or Youth Allowance we’re unable to provide finance.
 

To process your business or personal loans application and provide online approval, we’ll need the following documents:

• 90 days Bank Statements
• Photo ID
• Medicare Card/Health Care Card
• Proof of Income – a Centrelink statement or payslip. If you’re self employed we can work around this
• Proof of Address  e.g lease, bill, rates notice, rent receipt

We provide an easy to use method to submit your bank statements and income statement during the application. We then send you a link to upload your other documents. You can also email your identification to us as sales@championloans.com.au if you prefer. We accept screen shots and photos – just make sure they are clear and readable.

Please make sure you are using your internet banking login details – these are the login details you would use if you were logging into your bank on a computer. These details are often different to the login details for your bank’s phone app.

If you are still having issues please try logging directly into your internet banking using a browser (not your phone app) to see if you need to complete an update. Then wait an hour and retry our link.

We may contact your Employer or Landlord to confirm only specific information regarding your employment and address. Your privacy is of the utmost importance. We do not divulge any information regarding your loan.   If you specifically do not want to your employer or landlord contact please let us know.

Yes we most definitely help people needing loans with bad credit and other credit issues with getting a loan. We do consider your credit history but we also take your current financial situation into account.

We have helped people who are currently in or discharged from Bankruptcy, paying off a Part 9 Agreement or have unpaid defaults.

Once your online business or personal loan application is processed, we will contact you via email with an outcome. If your loan is approved, your loan officer will give you a call and arrange a contract for you to sign so we can transfer the funds.

Our electronic signing system is completely paperless and very easy to use. We will send you a link to our contract page. The page will display a pdf copy of your contract to read through and keep. Once you’re happy you’ll just need to press a button to accept. If you need assistance please contact us.

This depends on your bank but generally the funds appear overnight if you sign your contract before 4.30 pm that day.

Yes, as a responsible lender we do complete credit checks to grant business or personal loans, online approval, and an enquiry could show on your credit file. We are more flexible with credit issues such as unpaid defaults or bankruptcy than other Lenders or banks. If you have concerns about your credit file please tell us about it. You can obtain a copy at www.mycreditfile.com.au  or feel free to contact us to discuss your situation.

Yes, we can help people who are self employed. We will just need to see evidence of your income which can be as simple as showing the deposits on your statements. We don’t require up-to-date tax assessments or financials.

You can apply on our website 24/7.  Our office is open Monday to Friday 8am to 5pm. Most applications will be processed within these hours.  Some applicants will receive an outcome outside of our business hours. This is because if your application doesn’t meet our initial criteria we can let you know quickly.

We provide loans from $200 to $15,000. We recommend you apply for the amount you want, we’ll then assess your application. If we can’t provide the full amount, we automatically assess for any lower amount you might be eligible for.

Our small loans up to $1599  are unsecured – no vehicle is required

Loans from $1500- $2000 – we don’t necessarily need a vehicle as security but it will strengthen your application.

Loans from $2000 to $15,000 will require a vehicle as security.  It is preferable that you don’t have existing finance on the vehicle, but if you do we may still be able to help.

Yes , if you’re having trouble completing the application form online please give us a call on 0754527400. We’re open Monday to Friday 8am to 5pm QLD time.

• Small Loan – below $1600
  • Application Fee = $0
  • Establishment fee = 20% of the amount borrowed
  • Ongoing monthly fee = 4% of the amount borrowed.
  • These loans incur a fee instead of interest
  • Medium Loan – 1601 to $5000
  • Application Fee = $0
  • Establishment fee = up to $400
  • Interest Rate = 48% p.a

• Personal Loans - $5001 to $15,000
  • Application Fee = $0
  • Establishment Fee = $800
  • Interest Rate = 13.14% - 25% p.a
  • The interest rate will vary depending on the assessment of your application

Loans may incur fees if  payments are missed.

Yes all of our loans can be paid out early. There are no early payout fees – it fact it’s a great way to save money.